Privacy Policy

Our Commitment to Privacy

Nova Apply is committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data when you use our services.

Information We Collect

We collect information you provide directly including name, email, phone number, and booking preferences when you inquire about or book cultural experiences. We also collect usage data through cookies and analytics to improve our website.

How We Use Your Information

We use your information to process bookings, communicate about experiences and programs, send marketing communications (with your consent), and improve our services. We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment processing is conducted through secure, encrypted channels.

Your Rights

You have the right to access, correct, or delete your personal information. You may also object to processing, request data portability, and withdraw consent at any time. Contact us at [email protected] to exercise these rights.

Cookies and Tracking

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. See our Cookies Policy for details.

Third-Party Services

We may use third-party services for payment processing, email communications, and analytics. These providers have their own privacy policies and are required to protect your information.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us immediately.

Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or website notice. Continued use of our services after changes constitutes acceptance.

Contact Us

For privacy concerns or questions, contact our Privacy Officer at [email protected] or write to us at Level 3, 147 King Street, Sydney NSW 2000, Australia.